About Us
Shoals Outpatient Surgery is an ambulatory surgery center with state-of-the-art equipment. We offer safe, high-quality surgical care that is affordable and convenient for our patients and their families.
We are committed to meeting high quality and safety standards both in our community and across the nation.
Our Leadership Team
Hope Craft, RN, BSN, CNOR
Administrator
John Mann, MD
Medical Director
Kimberly Smith
Business Office Manager (BOM)
Sarah Treece
Physician Office Liaison
Leisa English, RN
OR Manager
Blue Lake Anesthesia Solutions
Anesthesia Director
Our Mission & Values
To care for patients, serve physicians, and improve healthcare in America.
Clinical Quality
We are committed to outstanding patient care and clinical outcomes.
Integrity
We do what is right, no matter how difficult, without exception. We say what we mean, and we do what we say.
Service Excellence
We seek to exceed the expectations of patients, physicians and each other in everything we do.
Teamwork
We work together, helping and supporting one another to make our Centers, Departments and all of SCA successful.
Accountability
We take complete, personal responsibility for our actions and commitments.
Continuous Improvement
We seek to relentlessly improve our performance in every area – clinical, operational, and financial – constantly pushing ourselves to new heights.
Inclusion
We create an environment in which all teammates’ ideas, perspectives and experiences are heard, valued and respected.